At Condoror Central, we’re committed to providing tactical gear that moves with you. Below you’ll find answers to common questions about our products, shipping, and policies. If you don’t find what you need here, our support team is always ready to assist.
About Our Products
What makes Condoror Central gear different?
Our products are “Built for the Mission. Ready for Life.” We carry premium brands like 5.11, Oakley, and Vertx that combine tactical functionality with everyday comfort. Whether it’s our moisture-wicking Tactical Polos or Jeans with concealed carry options, every piece is engineered to adapt to your needs.
Do you offer seasonal tactical gear?
Absolutely. Our Combat Shirts pair perfectly with Tactical Shorts for summer operations, while our Tactical Pants provide year-round versatility. We carefully select our inventory to ensure you have mission-ready apparel for any climate or season.
Are your products suitable for non-military use?
Yes! While our gear meets tactical standards, it’s designed for anyone who values durability and functionality – from law enforcement professionals to outdoor enthusiasts and EDC (everyday carry) users.
Ordering & Account
What payment methods do you accept?
We accept all major payment cards (Visa, MasterCard, JCB) and PayPal. We prioritize financial opsec with secure payment processing for every transaction.
Can I modify or cancel my order after placing it?
Orders enter our rapid 1-2 day processing system immediately. Contact us at [email protected] within 1 hour of ordering for cancellation attempts, but we cannot guarantee modifications once processing begins.
Do you offer bulk or military/law enforcement discounts?
We occasionally run special promotions. Email our support team with your credentials or requirements, and we’ll see what tactical advantage we can offer.
Shipping & Delivery
What are my shipping options?
We offer two mission-ready shipping solutions:
Standard Tactical Deployment (10-15 Days): $12.95 via DHL/FedEx with 1-2 day processing and global tracking.
Stealth Ops Free Shipping (15-25 Days): Free for orders over $50 via EMS with discreet packaging.
Standard Tactical Deployment (10-15 Days): $12.95 via DHL/FedEx with 1-2 day processing and global tracking.
Stealth Ops Free Shipping (15-25 Days): Free for orders over $50 via EMS with discreet packaging.
Why don’t you ship to some areas in Asia and remote regions?
Due to logistical constraints in certain operational zones, we cannot guarantee our standard of delivery reliability. We’re constantly working to expand our global reach – check back for updates.
How can I track my order?
All Standard Shipping orders include tracking numbers sent via email. For EMS shipments, tracking may be limited depending on destination. Consider our Standard option if real-time tracking is mission-critical.
What’s your delivery timeline?
- Day 0: Order placed – our team is already moving
- Days 1-2: Gear inspection and tactical packaging
- Day 3+: Your shipment is boots-on-ground with your chosen carrier
- Days 10-25: Mission accomplished at your doorstep
Returns & Exchanges
What’s your return policy?
We offer a 15-day no-questions return window from delivery date. If gear doesn’t perform as expected, we’ll extract it. Items must be in original, unused condition with tags attached.
How do I initiate a return?
Email [email protected] with your order number and reason for return. We’ll provide extraction coordinates (return instructions) within 24 hours.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method for your protection.
Contact Information
For mission-critical support not covered here:
Base of Operations: 1293 Prospect Valley Road, Los Angeles, US 90017
Comms: [email protected]
Our support team operates on Los Angeles time (PST) and typically responds within 24 hours.